As part of its “Trace Academia” service, which is an e-learning platform providing users with access to free distance education and learning solutions based on the concept of “Edutainment” combining education and entertainment, TRACE GLOBAL is required to process information about the User. Indeed, by using the “Trace Academia” service, the User transmits information, some of which is of a nature to identify him/her (“personal data”).
The person responsible for the processing mentioned in this document is TRACE GLOBAL, a simplified joint stock company with a share capital of €1,204,000.00, registered with the Nanterre Trade and Companies Registry under number 411 205 628, whose registered office is located at 73, rue Henri Barbusse – 92110 Clichy.
The data protection representative is Mr Sven Balisson.
TRACE GLOBAL uses the data it collects to:
TRACE GLOBAL only collects and processes the User’s personal data in the cases provided for by the regulations in force:
First of all, TRACE GLOBAL processes personal data that the User communicates to it such as:
Secondly, TRACE GLOBAL processes the User’s personal data which it collects automatically when the User uses the Trace Academia service, such as:
Thirdly, TRACE GLOBAL processes the data it collects via cookies and other tracers:
What are cookies and other tracers?
Cookies or other similar trackers are files deposited during the consultation of a site, a mobile application or an online advertisement and stored in a specific space on the hard disk of the User’s computer or mobile device.
Cookies allow status information to be sent when a User consults a site. Status information can be, for example, a session ID, language, expiration date, response area, etc. Cookies are managed by the User’s web browser or the mobile application they use and only the sender of a cookie can decide whether to read or modify the information contained therein.
Cookies have several functions, such as enabling the User to navigate efficiently on a site or mobile application and/or to optimise its operation, to remember his choices, to offer him relevant advertising content according to his centres of interest expressed during navigation.
There are different types of cookies:
The installation of cookies is subject to the User’s consent. During his first visit to the site or application, an information banner is displayed indicating that by continuing his navigation on the site, he will be able to choose which cookies will be installed on his equipment. The User must necessarily consent to the installation of certain cookies in order to continue browsing on the site, these are called operating cookies. If the User consents in accordance with the Terms and Conditions brought to the attention of TRACE GLOBAL, he may however at any time reconsider his choices in accordance with the terms and conditions described in the paragraph below “How to deactivate cookies”.
SDKs (Software Development Kit) are programming assistance tools offered to editors and developers of mobile applications. SDKs may have various functionalities. Some allow you to debug or debug mobile applications. Others, to detect and analyse application crashes. Finally, some are used to analyse the audience and user behaviour on applications in order to measure the popularity of the application, or to broadcast advertisements.
Provided that the User is not opposed to it, the cookies and tracers used on the Site are:
TRACE GLOBAL and its Service Providers use, if the User has consented, cookies and other technologies for various reasons. Cookies and other technologies enable TRACE GLOBAL among other things to authenticate the User, in particular when he is connected to the website and/or the application in order to provide him with the Trace Academia service, to facilitate his access to the said service (TRACE GLOBAL offers the User to remember him each time he connects), to measure the audience of these advertisements and the frequency of the Site or the Application (number of pages viewed, number and frequency of visits), to enable TRACE GLOBAL to provide and analyse its services, to identify its users more precisely, to better define their interests, and to target its advertisements and marketing campaigns.
The User has several options for deleting cookies and other tracers:
The recording of a cookie in the User’s terminal is subject to his will, which he can express and modify at any time and free of charge through the choices offered by his browser software.
The User has the possibility of choosing to accept all cookies or to reject them systematically, or to choose which ones he wishes to accept depending on their originators. The User may also set their browser to accept or reject cookies on a case-by-case basis prior to their installation. The User can also regularly delete cookies from his terminal via his browser. The User must not forget to set the parameters of all the browsers of his different terminals (tablets, smartphones, computers, etc.). The configuration of each browser is different for the management of cookies and its choices. It is described in the help menu of his browser, which will allow him to know how to modify his wishes in terms of cookies.
Cookies or tracers enable you to take full advantage of the Site’s functionalities. If the User’s browser is configured to refuse all cookies or tracers, this may prevent the use of some of Trace Academia’s services, for which the Publisher cannot be held responsible.
In order to manage cookies and trackers as closely as possible to the User’s expectations, the User is advised to set up his or her browser taking into account their purpose.
The User may choose to deactivate cookies and other tracers deposited by third party publishers by going directly to their sites. Cookies or trackers deposited by social networking sites are their sole responsibility. The User can consult the confidentiality conditions of each of these sites on their own page.
The lifetime of cookies is 13 months maximum. At the end of this period, TRACE GLOBAL must again obtain the consent of the User.
The data processing only concerns persons who wish to benefit from the Trace Academia service and/or Trace Group’s commercial offers and/or Trace Group’s newsletters.
TRACE GLOBAL shares the User’s data for various purposes with third parties as described below:
Personal data may be transferred to partners of TRACE GLOBAL outside the European Union who provide sufficient and appropriate guarantees regarding the protection of the User’s personal data.
In order to make it easier for the User to access his account and to simplify the management of the Trace Academia service, we use technologies that allow him to identify himself as the account holder and provide him with direct and simplified access to his account without having to enter a new password or other means of identification when he returns to the service. Whenever possible, users of public or shared devices are strongly encouraged to disconnect and deactivate their device systematically at the end of each visit. If the User sells or makes a computer or device compatible with the Trace Academia service, it is imperative that the User disconnects and deactivates the device beforehand. Otherwise, if he does not keep his password or device secure, or if he does not disconnect and deactivate your device, other users may have access to your account, including your personal data.
If the User shares his or her account or allows others to access it, these people will be able to see your information, including in some cases the User’s personal data, such as account information (your email address, among others).
Access to the Trace Academia service is reserved for people above 14 years. Minors under 15 years old may use the service, but only with the agreement and under the supervision of a parent or a legal representative.
TRACE GLOBAL retains your personal data for a period of three years from the last use of the Trace Academia service.
If you have also consented to receive our commercial offers we retain your data for a period of three years after the last commercial solicitation that we sent you and which remained unanswered by you.
If you have also consented to receive our newsletters, we will keep your data for as long as you do not unsubscribe (via the unsubscribe link in the newsletter).
Site belonging to Trace
In order to guarantee the security of the User’s data, TRACE GLOBAL has in particular adopted the following measures to prevent personal data from being distorted, damaged or accessed by unauthorised third parties:
Links on the Site or the Application may take you to external sites.
The personal data protection policies of these sites may differ from this policy.
Consequently, it is recommended that you read the personal data protection policy of each of the sites concerned.
In any event, we cannot be held liable in the event that the content of one of the sites concerned contravenes the legal and regulatory provisions in force.
You are invited to consult it regularly.
If the User no longer wishes to receive certain types of messages and communications (commercial offers, newsletter, events) from TRACE GLOBAL, simply click on the “Unsubscribe” link in the e-mail or reply STOP (or the indication received in the message) to the SMS. Please note that you cannot unsubscribe from some of our communications, including messages regarding transactions related to your account.
You may opt to receive Push Notifications from TRACE GLOBAL. If you later decide that you no longer wish to receive these notifications, you can disable this feature at any time through your mobile device settings.
To make your choices regarding the cookies used on our website as well as other types of tracking and online advertising, see the section “Cookies and Online Advertising” (below).
The User will also have the possibility to ask TRACE GLOBAL to delete his/her personal data if it is no longer necessary for the service or for other legitimate reasons. To do so, or if the User has any other questions regarding the privacy practices of the Trace Academia service, the User may write to email@example.com.
If the User considers, after contacting TRACE GLOBAL, that the rights to his/her data are not respected, he/she may address a complaint to the CNIL on the CNIL website or by post by writing to : CNIL – 3, place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
Last modification :02/23/2021
In case of translation, the French version shall prevail.